Talk to a person

Email support@mockya.app for anything about Mockya: questions, billing, bugs, device requests or press. For a quick question, message us on X or Threads. Every message is read and answered by a person, not a bot. Before you write, the FAQ answers most questions about credits, formats, privacy and commercial use.

Email

Best for bugs, billing and anything that needs a link or a screenshot.

support@mockya.app

Write an email

Direct messages

Good for a quick question, or to follow new features as they ship.

Before you write

Is the answer already here?

Most questions about Mockya are answered on one of these pages.

Welcome to Mockya

25 free credits are yours

They're already in your wallet: no card needed, and they never expire. Turn your first recording into a device video.

Signup credits

Free credits already claimed

The 25 free signup credits have already been claimed, so none were added to this account. Everything else works as normal, and packs start at 60 credits.

Payment confirmed

Your credits are in

The pack added credits to your wallet. Credits never expire.

New balance0

Sign in to buy credits

Credits are kept on your account, so sign in with Google first. You'll go straight to checkout afterwards.